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How h988 Handles Your Personal Information

This Privacy Policy sets out exactly what data h988 collects when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and use the platform — and how we keep it secure.

Account data protectionJazzCash, Easypaisa, Raast payment dataNo third-party data sellingYour right to access or delete dataPakistan-region scope
h988 How h988 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

h988 applies account-level security practices across every part of the platform where your personal data is stored or transmitted. Here is how each area works in practice.

Account Security

Your account is protected by OTP verification on login. Any password reset requires confirmation via your registered mobile number, blocking unauthorised access attempts at the first step.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your deposit method. You can clear cookies from your browser settings at any time without losing your account.

Data Retention

Account records are retained while your account is active and for a period after closure as required by applicable rules. You may request deletion of non-essential data at any point by contacting support.

Requesting Changes

To update, correct or remove personal information, contact support via live chat or email. We will verify your identity through your registered contact details before making any change to your record.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to your personal data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Reach out through any of the channels below and include your registered account email or mobile number so we can locate your record without delay.

Live Chat Start a live chat session from any page on h988. Quote your registered number and state your data request clearly so the team can act quickly.
Email Support Send your privacy request to our support email. Include your account ID and describe what you need — access, correction, or deletion — in a single clear message.
Account Help Page Log into your h988 account, head to the account help section, and submit a data request form directly tied to your account record for faster handling.

Common Questions About Your Privacy at h988

These are the questions we hear most often about how h988 handles personal data. If yours is not here, reach out through live chat or email and we will give you a direct answer.

We collect your name, mobile number, email address, and the device information from your first login. Payment method details like JazzCash or Easypaisa transaction references are recorded when you make a deposit.

We share only the minimum data needed with payment processors — JazzCash, Easypaisa, or Raast — to complete your transaction. We do not sell or pass your data to marketing or advertising partners.

Contact our support team via live chat or email, provide your registered mobile number or account ID, and state you want a data access request. We will respond with your record within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove non-essential personal data and close your account. Some records may be retained where applicable rules require it, and we will let you know if that applies.

Every login is verified by OTP sent to your registered number. Password resets require the same confirmation step. Session tokens expire automatically, so an idle session on a shared device does not stay open.

We use session and preference cookies to keep your login active and remember your deposit method. You can clear or block cookies via your browser settings — your account data will not be affected by doing so.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.